{"id":293,"date":"2021-06-10T08:39:29","date_gmt":"2021-06-10T08:39:29","guid":{"rendered":"https:\/\/nonabarcelona.com\/preguntas-frecuentes\/"},"modified":"2021-09-18T13:05:05","modified_gmt":"2021-09-18T11:05:05","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/nonabarcelona.com\/ca\/preguntas-frecuentes\/","title":{"rendered":"Preguntes freq\u00fcents"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1300px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-bottom:30px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:54;line-height:1.;\"><p style=\"text-align: center;\"><mark class=\"fusion-highlight dark highlight1 awb-highlight-background\">Preguntes freq\u00fcents<\/mark><\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1300px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:22px;--awb-content-font-size:16px;--awb-icon-alignment:right;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#515151;--awb-icon-box-color:#2a444f;--awb-toggle-hover-accent-color:#577266;--awb-title-font-family:&quot;conduit-itc-light&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-title-line-height:1.36;--awb-content-font-family:&quot;din-light&quot;;--awb-content-font-style:normal;--awb-content-font-weight:700;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-boxed\" id=\"accordion-293-1\"><div class=\"fusion-panel panel-default panel-56515d07189c6c9b5 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_56515d07189c6c9b5\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"56515d07189c6c9b5\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#56515d07189c6c9b5\" href=\"#56515d07189c6c9b5\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Tinc inter\u00e8s en contractar un\/a cuidador\/a \u00bfQuin \u00e9s el funcionament de Nona Barcelona? <\/span><\/a><\/h4><\/div><div id=\"56515d07189c6c9b5\" class=\"panel-collapse collapse in\" aria-labelledby=\"toggle_56515d07189c6c9b5\"><div class=\"panel-body toggle-content fusion-clearfix\">\nPot contactar amb nosaltres via telef\u00f2nica, e-mail o  <i>whatsapp<\/i> explicant-nos les seves necessitats. Ens assegurarem de con\u00e8ixer tots els detalles del servei per buscar la persona m\u00e9s adient per la cura de la seva fam\u00edlia. Un cop ens confirmi que li interessen les condicions que li proposem, comen\u00e7arem el proc\u00e9s de selecci\u00f3 i li presentarem un o diversos perfils, segons el cas.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0330743e515f153f0 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0330743e515f153f0\"><a aria-expanded=\"false\" aria-controls=\"0330743e515f153f0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#0330743e515f153f0\" href=\"#0330743e515f153f0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfC\u00f3m \u00e9s el perfil dels professionals que col\u00b7laboren amb Nona Barcelona? <\/span><\/a><\/h4><\/div><div id=\"0330743e515f153f0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0330743e515f153f0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>S\u00f3n persones amb una gran experi\u00e8ncia en el sector de les cures. S\u00f3n Auxiliars de geriatria o cuidadors\/es molt qualificats i de confian\u00e7a, els quals porten molts anys col\u00b7laborant amb nosaltres.<\/p>\n<p>\u00c9s el nostre principal valor afegit i la nostra millor garantia.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-84857dd79ec00ddfe fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_84857dd79ec00ddfe\"><a aria-expanded=\"false\" aria-controls=\"84857dd79ec00ddfe\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#84857dd79ec00ddfe\" href=\"#84857dd79ec00ddfe\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfCom \u00e9s el proc\u00e9s de selecci\u00f3 en el cas de noves incorporacions a la nostra xarxa de professionals?<\/span><\/a><\/h4><\/div><div id=\"84857dd79ec00ddfe\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_84857dd79ec00ddfe\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Exigim aquests 5 requisits:<\/p>\n<ul>\n<li aria-level=\"1\">Estigui recomanat per un professional que ja col\u00b7labori amb nosaltres<\/li>\n<li aria-level=\"1\">Tingui un m\u00ednim de 5 anys d\u2019experi\u00e8ncia en el sector de les cures<\/li>\n<li aria-level=\"1\">Tingui una actitud de comprom\u00eds, respecte i ganes de treballar<\/li>\n<li aria-level=\"1\">Demostri estabilitat laboral (un m\u00ednim de 3 anys amb una mateixa fam\u00edlia)<\/li>\n<li aria-level=\"1\">Presenti refer\u00e8ncies que contrastem i verifiquem personalment<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8a8d6f8accaa3a85a fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8a8d6f8accaa3a85a\"><a aria-expanded=\"false\" aria-controls=\"8a8d6f8accaa3a85a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#8a8d6f8accaa3a85a\" href=\"#8a8d6f8accaa3a85a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfCom contrasteu les refer\u00e8ncies? <\/span><\/a><\/h4><\/div><div id=\"8a8d6f8accaa3a85a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8a8d6f8accaa3a85a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Les truquem personalment per tel\u00e8fon i els hi fem preguntes clau, amb l\u2019objectiu de determinar si el candidat compleix amb els criteris qualitatius de Nona Barcelona.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-637a282e74d417217 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_637a282e74d417217\"><a aria-expanded=\"false\" aria-controls=\"637a282e74d417217\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#637a282e74d417217\" href=\"#637a282e74d417217\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> \u00bfQuant de temps triguen en facilitar-me un\/a cuidador\/a? <\/span><\/a><\/h4><\/div><div id=\"637a282e74d417217\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_637a282e74d417217\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Depenent de la necessitat i la urg\u00e8ncia, li podem facilitar el\/la cuidador\/a el mateix dia en el qual el sol\u00b7licita. No hem de fer una cerca des de zero, donat que els\/les cuidadors\/es porten anys col\u00b7laborant amb nosaltres i coneixem molt b\u00e9 cada un dels perfils.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-53c9f1164ee761bbb fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_53c9f1164ee761bbb\"><a aria-expanded=\"false\" aria-controls=\"53c9f1164ee761bbb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#53c9f1164ee761bbb\" href=\"#53c9f1164ee761bbb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfPuc con\u00e8ixer el cuidador\/a abans de comen\u00e7ar a treballar? \u00bfOn es realitzen les entrevistes?<\/span><\/a><\/h4><\/div><div id=\"53c9f1164ee761bbb\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_53c9f1164ee761bbb\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Per descomptat. Abans de comen\u00e7ar a treballar t\u00e9 lloc una entrevista pr\u00e8via amb les fam\u00edlies. En condicions normals, aquestes es realitzen a la nostra oficina, no obstant amb les mesures COVID, actualment s\u2019estan realitzant al domicili del client.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-32523d81e6bc35d83 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_32523d81e6bc35d83\"><a aria-expanded=\"false\" aria-controls=\"32523d81e6bc35d83\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#32523d81e6bc35d83\" href=\"#32523d81e6bc35d83\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfS\u2019ha d\u2019abonar algun import per avan\u00e7at?<\/span><\/a><\/h4><\/div><div id=\"32523d81e6bc35d83\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_32523d81e6bc35d83\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No demanem cap import per avan\u00e7at per seleccionar a un\/una cuidador\/cuidadora. Nom\u00e9s cobrem el servei un cop hem seleccionat al\/la candidat\/a, ha comen\u00e7at a treballar al domicili i l\u2019usuari confirma que est\u00e0 satisfet i s\u2019adapta a les seves necessitats. La satisfacci\u00f3 del pacient \u00e9s la nostra prioritat!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ebb3926a832edb051 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ebb3926a832edb051\"><a aria-expanded=\"false\" aria-controls=\"ebb3926a832edb051\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#ebb3926a832edb051\" href=\"#ebb3926a832edb051\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfQuins s\u00f3n els honoraris de l\u2019ag\u00e8ncia?<\/span><\/a><\/h4><\/div><div id=\"ebb3926a832edb051\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ebb3926a832edb051\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Depenent del tipus de servei (consultar)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-cd493a8a13c596c0e fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cd493a8a13c596c0e\"><a aria-expanded=\"false\" aria-controls=\"cd493a8a13c596c0e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#cd493a8a13c596c0e\" href=\"#cd493a8a13c596c0e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfQuin \u00e9s el salari dels\/les cuidadors\/es a domicili?<\/span><\/a><\/h4><\/div><div id=\"cd493a8a13c596c0e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_cd493a8a13c596c0e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Com ag\u00e8ncia de col\u00b7locaci\u00f3 no tenim preus propis. La nostra refer\u00e8ncia s\u00f3n sempre els \u00edndexs salarials del conveni de servei dom\u00e8stic.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5ee1e2285990715ac fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5ee1e2285990715ac\"><a aria-expanded=\"false\" aria-controls=\"5ee1e2285990715ac\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#5ee1e2285990715ac\" href=\"#5ee1e2285990715ac\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfQui contracta els\/les cuidadors\/es i quin tipus de contracte tenen?<\/span><\/a><\/h4><\/div><div id=\"5ee1e2285990715ac\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5ee1e2285990715ac\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>La fam\u00edlia \u00e9s qui contracta a les assistents en r\u00e8gim de treballadores de la llar. Com ag\u00e8ncia de col\u00b7locaci\u00f3 la nostra empresa no pot contractar directament a el\/la cuidador\/a. Tamb\u00e9 col\u00b7laborem amb una gestoria de confian\u00e7a que s\u2019encarrega de realitzar tots els tr\u00e0mits d\u2019alta a la Seguretat Social i elaboraci\u00f3 del contracte laboral, aix\u00ed com resoldre tots els dubtes en l\u2019\u00e0mbit laboral.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-555290413e1200c20 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_555290413e1200c20\"><a aria-expanded=\"false\" aria-controls=\"555290413e1200c20\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#555290413e1200c20\" href=\"#555290413e1200c20\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">En cas que el\/la cuidador\/a no pugui venir a treballar o se\u2019n vagi de vacances, Quina alternativa oferiu?<\/span><\/a><\/h4><\/div><div id=\"555290413e1200c20\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_555290413e1200c20\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>A Nona Barcelona donem una cobertura de supl\u00e8ncies il\u00b7limitades i sense cost addicional. Disposem d&#8217;un tel\u00e8fon d&#8217;urg\u00e8ncies (678 896 105) on ens poden contactar les 24 hores del dia, els 365 dies de l&#8217;any.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6531c2c5fad53bff8 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6531c2c5fad53bff8\"><a aria-expanded=\"false\" aria-controls=\"6531c2c5fad53bff8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#6531c2c5fad53bff8\" href=\"#6531c2c5fad53bff8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Us encarregueu tamb\u00e9 dels tr\u00e0mits legals?<\/span><\/a><\/h4><\/div><div id=\"6531c2c5fad53bff8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6531c2c5fad53bff8\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Si, comptem amb la col\u00b7laboraci\u00f3 d&#8217;una gestoria de confian\u00e7a que es pot ocupar de tots els tr\u00e0mits legals i administratius que comporta contractar un\/a cuidador\/a.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6e58ea164d076e431 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6e58ea164d076e431\"><a aria-expanded=\"false\" aria-controls=\"6e58ea164d076e431\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#6e58ea164d076e431\" href=\"#6e58ea164d076e431\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> Qui es fa responsable del bon funcionament del servei?<\/span><\/a><\/h4><\/div><div id=\"6e58ea164d076e431\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6e58ea164d076e431\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>L&#8217;ag\u00e8ncia es responsabilitza de tot all\u00f2 que estigui dins del seu \u00e0mbit d&#8217;actuaci\u00f3.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f084b426dbcf0e594 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f084b426dbcf0e594\"><a aria-expanded=\"false\" aria-controls=\"f084b426dbcf0e594\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#f084b426dbcf0e594\" href=\"#f084b426dbcf0e594\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Qu\u00e8 passa si redu\u00efm o ampliem l'horari inicialment acordat?<\/span><\/a><\/h4><\/div><div id=\"f084b426dbcf0e594\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f084b426dbcf0e594\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Som flexibles als canvis i el nostre servei \u00e9s personalitzat, aix\u00ed que ens adaptem a les necessitats de cada client.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e723494afcc98a505 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e723494afcc98a505\"><a aria-expanded=\"false\" aria-controls=\"e723494afcc98a505\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#e723494afcc98a505\" href=\"#e723494afcc98a505\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Qu\u00e8 passa si necessito un servei d'urg\u00e8ncia fora de l'horari d\u2019oficina de l'ag\u00e8ncia?<\/span><\/a><\/h4><\/div><div id=\"e723494afcc98a505\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e723494afcc98a505\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Estem disponibles 24\/7h. Tan sols has de trucar al tel\u00e8fon d&#8217;urg\u00e8ncies: 678 896 105 i intentarem proporcionar-te un\/a cuidador\/a com m\u00e9s aviat millor.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-098223bbb795ab853 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_098223bbb795ab853\"><a aria-expanded=\"false\" aria-controls=\"098223bbb795ab853\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-293-1\" data-target=\"#098223bbb795ab853\" href=\"#098223bbb795ab853\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">En cas que vulguem finalitzar el servei, cal pagar alguna penalitzaci\u00f3 per cancel\u00b7laci\u00f3?<\/span><\/a><\/h4><\/div><div id=\"098223bbb795ab853\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_098223bbb795ab853\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Per a nosaltres el m\u00e9s important \u00e9s que els nostres usuaris estiguin contents i ben atesos. A m\u00e9s, en aquesta mena de serveis, entenem que les persones ateses poden millores la seva situaci\u00f3 i deixin de necessitar el servei. Per aix\u00f2, no cal abonar cap import en cas de finalitzar el contracte.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-293","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nonabarcelona.com\/ca\/wp-json\/wp\/v2\/pages\/293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nonabarcelona.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nonabarcelona.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nonabarcelona.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nonabarcelona.com\/ca\/wp-json\/wp\/v2\/comments?post=293"}],"version-history":[{"count":0,"href":"https:\/\/nonabarcelona.com\/ca\/wp-json\/wp\/v2\/pages\/293\/revisions"}],"wp:attachment":[{"href":"https:\/\/nonabarcelona.com\/ca\/wp-json\/wp\/v2\/media?parent=293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}